Position Summary

Ensure that all paperwork is completed on all loads received and shipped as well as dealing with customer complaints.

General Purpose

To assist the supervisor and lead by entering in information and maintaining office duties.

Role Qualifications

• Good social skills.
• Must be able to multitask

Position Responsibilities

• Crider, Inc. requires all employees to comply with and support all Food Safety and Quality policies, programs and procedures to ensure our products meet and exceed customer expectation.
• Research all discrepancies with overages, shorts and damages on inbound and outbound loads.
• Gathering and completing all paperwork that needs to be submitted to accounting.
• Enter the prior day’s paperwork into Macola correctly.
• Deal with all incoming phone calls that come into the office.
• Must be able to type all export certificates to specifications.
• Make sure all outbound loads that are loaded on your shift are billed and shipped in a timely manner.
• Ensure all receiving loads that are unloaded on your shift must be completed prior to your leaving.
• All pallet exchanges and releasing of trucks must be done in a timely manner.
• Must keep inbound and outbound logs for your shift. 3^rd shift clerk must scan and e-mail log at the end of shift.
• Must send all e-mails dealing with inbound and outbound loads to customers and people within the company.
• Type all kill certificates for all outbound loads on your shift.
• Must always remain professional regarding handling phone calls, questions, emails, appearance and interacting with customers and other employees.
• Performs other duties as assigned by supervisor.
• In case of absence of key personnel, the job will be filled by a trained employee.
• Upon taking this position you are stating that you can and will fulfil these duties that are outlined above.
• This is not limited to only these duties but to assist in any way you can to help the company be profitable and successful in all endeavors.

Essential Skills and Experience

• Computer knowledge; Word, Excel Outlook, and Macola
• Good attendance
• Good attitude
• Good work ethics
• Good verbal and writing skills

Preferred Relevant Skills and Experience

• Copier and fax machine usage

Positions reporting to this person

None

Physical Demands and Work Environment

• Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, sit, walk, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms, climb stairs; balance, stoop, kneel, crouch or crawl; talk and hear. The incumbent must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work Demands:

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Employees should expect normal work hours to apply, unless there is a fellow employee that is absent or has been terminated. At this time hours are subject to change until all positions are filled. Overtime is required but is kept to a minimum if possible.

General Sign-Off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. The company reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT- WILL.” Qualified employees who, because of a physical or mental impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position should notify their Manager or Human Resources.

Food Safety Sign-Off: All team members at Crider Foods must adhere to our food safety requirements and must report food safety problems to management. All attempts should be made to ensure that the written and digital records are documented at the time the activity is performed, legible, clear, concise and suitably authorized (not falsified) by those undertaking monitoring (documented work tasks). This position may be responsible for the inspection and verification of records.

“We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law”.