Position Summary

QA Supervisor is responsible for managing the day-to-day activities of the QA Technicians in the assigned area. Responsibilities will include but are not limited to ensuring quality and food safety monitoring activities occur accurately and at specified frequencies, facilitating internal facility audits and all other duties as assigned.

Position Responsibilities

• Crider, Inc. requires all employees to comply with and support all Food Safety and Quality policies, programs, and procedures to ensure our products meet and exceed consumers’ expectations.
• Assure food safety through the implementation and monitoring of plant programs.
• Correct for thermal process deviations.
• Implement and maintain quality programs (HACCP; PQC; vendor certification; raw material; recall; hold; thermal process review; pre-shipment review and release; pest control
• Interpret, analyze, and communicate quality issues, including consumer complaints, and initiate applicable corrective measures.
• Provide purchasing with quality assurance assistance involving vendor issues, both improvements and corrective measures
• Assures sanitation program complies with company and USDA requirements.
• Maintain process records.
• Supervises QA technicians in execution of QA programs.
• Serve as liaison with local USDA personnel.
• Maintains product information book.
• Answers NRs
• Maintains open communication with USDA and plant management.
• -Maintain a Skills Matrix for the team members.
• Develop team skills and delegate for effectiveness.
• Publish and proactively manage BCP: Business continuity matrix for team.
• MOD coverage for QA
• Maintain SOPs for 100% of the key processes.
• Continuously Improve processes daily<>weekly<>monthly & maintain a department URAIL (Unified Rolling Action Item List)
• Conduct a systematic C30 review each period using the Published Agenda
• Conduct an Agenda Driven C1 meeting tracker and URAIL.
• Support and contribute to the paperless Digital Factory vision of Crider Foods
• (In case of absence of key personnel, the job will be filled by a trained employee)

KPI

• Count of Regulatory Non-Compliance
• Count of food safety
• Count of Customer Complaints
• Complaint investigation cycle time
• Recall Count
• PCR Compliance
• SQF, Halal, Organic & Food Defense recertification
• SQF Score
• Missed QA issue on the line.
• Training Compliance
• Zero safety incidents
• Daily Attainment of CPM (Canning) / Lbs. (Cook) targets against bottleneck
• Minimize DT below 5% each day (Combined operational & machine)
• Zero Quality Incidents
• Labor Hours use efficiency.

Essential Skills and Experience

• Ability to read, analyze and interpret common scientific journals, financial reports, and legal documents.
• Ability to effectively present information to management
• Ability to apply mathematical operation to such tasks as frequency distribution, determination of test reliability and validity, analysis of a variety of data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instruction in mathematical or diagram form and deal with several abstract variables.

Preferred Relevant Skills and Experience

• S. degree in food science, microbiology, poultry or meat science, animal science or equivalent of 6-8 years’ experience or training in the food industry

Positions reporting to this person

• QA Technicians
• QA Lead Technicians

Physical Demands and Work Environment

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk and hear. The incumbent must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. The employee is also regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, outside weather conditions, extreme cold, extreme heat, and vibration. The noise level in the work environment fluctuates from quiet to loud.

General Sign-Off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. The company reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT- WILL.” Qualified employees who, because of a physical or mental impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position should notify their Manager or Human Resources.

Food Safety Sign-Off: All team members at Crider Foods must adhere to our food safety requirements and must report food safety problems to management. All attempts should be made to ensure that the written and digital records are documented at the time the activity is performed, legible, clear, concise and suitably authorized (not falsified) by those undertaking monitoring (documented work tasks). This position may be responsible for the inspection and verification of records.

“We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law”.